We noticed water running out of our garage on Monday. We thought it was from refrigerator or hot water heater. It was a small amount of water that turned into a river two days later. We called Erica’s plumbing after a disastrous experience with our last plumber who remodeled our guest bath and spot bonded large tiles that had to be completely redone days before our daughter’s wedding.
After Erica’s plumber, Anthony, arrived, we soon learned we had polybutylene pipes leaking behind our new kitchen refrigerator in the same wall where we had a huge leak in 2016 in the hot water heater line that caused significant water damage and we had to stay in a hotel for a week—this was repaired by an emergency plumber we found on call as it happened at night and caused quite the flood.
After Erica’s plumber did a pressure test, they found a leak in the guest bathroom pipes—which had been fully remodeled by the disastrous plumber in 2021. It’s been a huge and expensive mess dealing with these polybutylene pipes, but Anthony stopped the water leaking Day 1. However, we noticed wet carpet (which we had just replaced a month ago while remodeling) and found another leak Day 2 in the same area that was fixed the day before.
We still have loud dryers running 24/7 but hope to have everything dry by Monday. This was an unexpected, stressful and very expensive problem to fix, but we are grateful Erica’s plumbing & team was able to stop the water pouring out of the garage wall and other leaks that surfaced after the pressure test.
Now we have to pay a drywall contractor and painter to patch and repair 10 large holes in the drywall and paint the four rooms which is another huge expense.
We are going to tackle the root cause and begin pulling permits and searching and shopping for competitive quotes to repipe the house in 2025. Hoping to find an honest, certified and reliable polybutylene repiping specialist to hopefully end these polybutylene pipe leaks for good without having to take out a second mortgage on our home.
Marnie Budreau
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November 05, 2024
As a recent transplant to Florida, I've found it incredibly difficult to locate a reliable and honest business for home services. After struggling to get a good recommendation from locals, I turned to Google and found Erica's Plumbing and Air Conditioning. I decided to give them a try, and I'm thrilled that I did.
From the moment I called, their customer service was responsive and professional. The technician Chris who came out went above and beyond. Not only did he arrive promptly, but he also took the time to explain exactly what was causing my issue. He was honest about the fact that he couldn't personally fix it due to the specific nature of the problem. However, instead of just leaving it at that he explained in detail what I needed to do next, providing all the necessary information so I could get the issue resolved correctly.
I was impressed with his patience, expertise, and willingness to ensure I fully understood the situation. Even though they weren't able to complete the repair themselves, this level of honesty and care speaks volumes. Moving forward, Erica's Plumbing and Air Conditioning will absolutely be my first call for any plumbing or air conditioning needs. I wholeheartedly recommend them to anyone looking for trustworthy, knowledgeable, and professional services!
Beverly Fulton
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November 22, 2024
Second time using Erica's and we are very happy with the professionalism and expedience that our AC issue was resolved! Chris was very polite and informative, advising exactly what he was doing and what our options were moving forward. Excellent service, from one business owner to another!
Magdala Mesadieux
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October 02, 2024
Jesse and Nick are exceptional in their customer care service delivery. They were very professional, they explained all the details pertaining to my AC and plumbing problems to me. I felt very positive about their level of expertise and experience in their fields of practice.
Thank you so much guys.
Karizma
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November 05, 2024
Great experience came out immediately for me on a Sunday. Nate was very quick and knew how to shut the water off and fixed the pipe. It was broken in a few places and in less than a hour everything worked great. Definitely using them for all future issues. Nate is amazing.
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11555 Heron Bay Blvd Ste 200, Coral Springs, FL 33076, USA
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We noticed water running out of our garage on Monday. We thought it was from refrigerator or hot water heater. It was a small amount of water that turned into a river two days later. We called Erica’s plumbing after a disastrous experience with our last plumber who remodeled our guest bath and spot bonded large tiles that had to be completely redone days before our daughter’s wedding. After Erica’s plumber, Anthony, arrived, we soon learned we had polybutylene pipes leaking behind our new kitchen refrigerator in the same wall where we had a huge leak in 2016 in the hot water heater line that caused significant water damage and we had to stay in a hotel for a week—this was repaired by an emergency plumber we found on call as it happened at night and caused quite the flood. After Erica’s plumber did a pressure test, they found a leak in the guest bathroom pipes—which had been fully remodeled by the disastrous plumber in 2021. It’s been a huge and expensive mess dealing with these polybutylene pipes, but Anthony stopped the water leaking Day 1. However, we noticed wet carpet (which we had just replaced a month ago while remodeling) and found another leak Day 2 in the same area that was fixed the day before. We still have loud dryers running 24/7 but hope to have everything dry by Monday. This was an unexpected, stressful and very expensive problem to fix, but we are grateful Erica’s plumbing & team was able to stop the water pouring out of the garage wall and other leaks that surfaced after the pressure test. Now we have to pay a drywall contractor and painter to patch and repair 10 large holes in the drywall and paint the four rooms which is another huge expense. We are going to tackle the root cause and begin pulling permits and searching and shopping for competitive quotes to repipe the house in 2025. Hoping to find an honest, certified and reliable polybutylene repiping specialist to hopefully end these polybutylene pipe leaks for good without having to take out a second mortgage on our home.
As a recent transplant to Florida, I've found it incredibly difficult to locate a reliable and honest business for home services. After struggling to get a good recommendation from locals, I turned to Google and found Erica's Plumbing and Air Conditioning. I decided to give them a try, and I'm thrilled that I did. From the moment I called, their customer service was responsive and professional. The technician Chris who came out went above and beyond. Not only did he arrive promptly, but he also took the time to explain exactly what was causing my issue. He was honest about the fact that he couldn't personally fix it due to the specific nature of the problem. However, instead of just leaving it at that he explained in detail what I needed to do next, providing all the necessary information so I could get the issue resolved correctly. I was impressed with his patience, expertise, and willingness to ensure I fully understood the situation. Even though they weren't able to complete the repair themselves, this level of honesty and care speaks volumes. Moving forward, Erica's Plumbing and Air Conditioning will absolutely be my first call for any plumbing or air conditioning needs. I wholeheartedly recommend them to anyone looking for trustworthy, knowledgeable, and professional services!
Second time using Erica's and we are very happy with the professionalism and expedience that our AC issue was resolved! Chris was very polite and informative, advising exactly what he was doing and what our options were moving forward. Excellent service, from one business owner to another!
Jesse and Nick are exceptional in their customer care service delivery. They were very professional, they explained all the details pertaining to my AC and plumbing problems to me. I felt very positive about their level of expertise and experience in their fields of practice. Thank you so much guys.
Great experience came out immediately for me on a Sunday. Nate was very quick and knew how to shut the water off and fixed the pipe. It was broken in a few places and in less than a hour everything worked great. Definitely using them for all future issues. Nate is amazing.