About East Coast Windows & Doors, Inc.
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Everyone at East Coast Windows and Doors was a pleasure to work with. Staff was Highly professional, timelines were spot on, installation crew was excellent, did a beautiful job in two days, left everything neat and clean. All the paperwork we needed to complete our grant process with mysafeflhome was provided quickly and accurately. We couldn't be more pleased. Thank you all very much.
From the initial meeting with Justin to follow up questions and visit to the showroom with Stephanie to the Owner Ed and the Install crew everything went exceptionally well. Price was very Fair. All my questions were answered and install was on time and done very well. The My safe Fl Home inspector even commented on what a great job the crew did. I had 2 Sliding doors, 1 Front door and 8 windows replaced. I would not hesitate to use them in the future.
I had an incredible experience with East Coast Windows and Doors. As I upgraded to impact windows and doors, I received several quotes from various companies . East Coast Windows and Doors not only offered fair pricing but also had a team of very pleasant and professional individuals. Justin: He was personable, knowledgeable, respectful, not pushy, and asked thoughtful questions while providing helpful suggestions. Stephanie, Amy, Heather, Provided me with excellent assistance at the showroom. They were highly responsive and thorough, promptly addressing any questions I had. Ed Morris (the owner): Communicated well, provided excellent suggestions and set expectations very well. He stood by his team’s work, exuding confidence, and was genuinely nice. Tiago and crew (Ricardo, La Edwardo): They treated my home with utmost respect, demonstrating meticulous workmanship. Despite my numerous questions (given that this isn’t my area of expertise), they never made me feel belittled. In summary, the journey to completing this major project was long, but I’m immensely grateful to have found East Coast. I wholeheartedly recommend them for top-notch work without any reservations.
In July of 2018 I had East Coast Windows & Doors install hurricane windows and a sliding glass back door in my newly purchased house in Tamarac. I noticed that when it rained water came into my house from the side of the sliding door frame. I had them come out to try to seal the bottom corner of the frame, but that didn't work. I wanted them to reinstall it properly, but they only give a one year warranty on their work. Now the back room of my house is ruined (I have to put down towels every time it rains) and will cost tens of thousands of dollars to fix, possibly requiring the whole room to be rebuilt. Do not do business with a company that only warranties their work for one year.
We wanted to retrofit our home with impact windows and custom doors, and East Coast was who we called based on their reputation and seeing their work on other homes. Of all the contractors that have worked on our home, they were the easiest to work with by far. My wife and I were unsure about some of the coatings on the glass and we were able to do side-by-side comparisons in their showroom. Then when we decided on everything, they put together the quote with drawings showing exactly how our custom doors would look. They were upfront about everything, including the permit fees and when our windows and doors would be available for installation. Their installers were very professional and went out of their way to contain the dust and mess from the installation. There was not any dust or mess left anywhere, inside or out. They made sure one of their team was on site for all the inspections, and when they were done, made sure we had copies of all the permit papers and inspection record. When we had a problem with two of the windows we called their office and spoke directly with the owner, Ed, who came out to our house (during a holiday week) to evaluate the situation and schedule a time to address it. He sent his two most experienced installers to fix the problem, who also inspected and leak-tested both windows before and after their work to fully diagnose the problem and verify that both windows were fixed. They cut any corners and they explained everything they were doing as they did it. We are completely satisfied with our experience with East Coast, and I highly recommend them. The fact that the owner came out personally during a holiday week speakes volumes by itself, and the way his team addressed our concerns was top notch. I can say unequivocally that their reputation ins't hype, and our own experience is a testament to that.