Don't book The Mermaid show only. They make it sound like there are different group events, brunch with a mermaid. The doors did not open at 11am. Your group is seated. Your given your menu for choices. 1 hour of pics with the mermaid. Then you wait while they do advertising ones. We asked for a refund and did not see the show, wasn't going to start for another 25 minutes.
Love the towel and lounge service, we did not get an umbrella but I would recommend it for $35.
Hubby got a beer for $8. We got a soda $4 for me and it was a can not fountain, Love.
White Tea is the diffuser smell and it's Wonderful.
Our door wasn't closing right, maintenance was right on it.
Daniela Ciurciu
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April 17, 2025
⸻
The staff was friendly and accommodating, and the lobby was clean with a pleasant scent. The poolside food was decent—nothing fancy, just a basic menu. Having a Starbucks in the lobby was a nice touch for morning coffee.
However, there’s no room service. They’ll provide fresh towels during your stay, but don’t expect your room to be cleaned. I stayed on the fourth floor, and even the hallway carpets were dirty. When I asked a staff member if they planned to vacuum, she turned it on for a few seconds and then shut it off—sand and debris still everywhere. Personally, I prefer returning to a clean room after the beach, so this was a letdown. Overall, the stay was okay, but I won’t be returning.
Maria Adjami
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February 21, 2025
Location and the very close proximity to the beach are the best features of this property. I decided on this hotel upon doing pre vacation research for family of five accommodations in Ft. Lauderdale beach area . Walking distance to some coffee / food / ice cream spots.
For my family I was offered a junior suite room in B Ocean south fifth floor which is not even designed correctly for five ( king bed , pull out couch and roll away bed ) , and has no exhaust in bathroom , and no balcony , and no window openings. It can become stuffy . Upon entering room you can smell a musty odor .. which I thought can be humidity , and lack of ventilation . It continued to linger throughout my stay. The bathroom is the worst! The pressure of sink faucet and shower is very minimal. The hanging space / or hooks are not suffice . So if you use pool or beach daily you have no where to really dry your items . A couple of metal hooks in shower don’t do the job for 5. Also note : WiFi service is super weak , and tv loses connection. One plus is the room has a semi nice view of back palm tree and beach . It is not sound proof since you hear early morning noises from
delivery trucks . The hotel lobby is always bustling , and car valet is helpful with service . Breakfast vouchers were offered with my room so it was convenient to get morning coffee , and quick breakfast. The breakfast was simple , and offerings average. The staff is not coordinated . There were some delays, and service could be better , and staff nicer . Beach offered chairs , and towels. There are some friendly staff which make your beach experience pleasant. Potential to be better ! Just need to step up to a 4 star level especially with resort rates being so high , and costs through out resort and all of the extra fees etc do not meet up .
Maureen Crandle
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March 24, 2025
We stayed here post cruise for one night and were told we could have an earlier check in. Waited 1.5 hours longer than told as had us down for a king bed instead of two beds. Beds were super comfortable. I did appreciate full access to the beach and pool while waiting. They did upgrade us to a bigger room but it was a few doors down from the pool and so noisy all day/night. Had a view of a concrete wall. My friend used a walker and was a far walk to the beach building on slanted ramp which was difficult with a walker. Do not stay on the pool level in the beach building if you want quiet. The room’s furniture is quite outdated. Every time the air conditioner turned on or off there was a loud clank!
We had Starbucks coffee at the Clipper Express which was ridiculously expensive for regular coffee and included an 18% gratuity. The prices at the pool restaurant were very high.
Pool and private beach are amazing!
We ate at the Florida Sports Bar and Grill restaurant for breakfast and it was ok but expensive. Best part was our wonderful server John who was a delight!!!
If you are looking for the resort feel you will get it but it is pricey.
Sid
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March 18, 2025
Rooms are old but the bed is very comfortable! I was on the 3 floor balcony ocean view and both locks on the balcony door were broken. The hotel didn't seem concerned when it was mentioned to them. Most of the servers were slow and unattentive at the pool bar/grill but the food was very good....they also don't mention the 18% gratuity is already included in the tab so you could easily double tip if you didn't read the bill. Parking is confusing..the only way to park on the property is to valet, which is $55 per day. They say they provide 2 free waters per day but that is hit or miss as well. If you plan on using their beach chairs they are only available until 6pm and they literally kick you out of them to stack and lock them. The only outside pool bar also closes at 6pm. The little breakfast/snack bar in the lobby is not a good breakfast option so plan to go somewhere else for that. Their food is frozen and microwaved, half of the items we bought were just tossed out after one bite. We did enjoy our time but glad we had a car so we could spend our time away during the day and basically used the hotel for sleeping. Bed were amazing and rooms and hotel was very clean.
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1140 Seabreeze Blvd, Fort Lauderdale, FL 33316, USA
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Don't book The Mermaid show only. They make it sound like there are different group events, brunch with a mermaid. The doors did not open at 11am. Your group is seated. Your given your menu for choices. 1 hour of pics with the mermaid. Then you wait while they do advertising ones. We asked for a refund and did not see the show, wasn't going to start for another 25 minutes. Love the towel and lounge service, we did not get an umbrella but I would recommend it for $35. Hubby got a beer for $8. We got a soda $4 for me and it was a can not fountain, Love. White Tea is the diffuser smell and it's Wonderful. Our door wasn't closing right, maintenance was right on it.
⸻ The staff was friendly and accommodating, and the lobby was clean with a pleasant scent. The poolside food was decent—nothing fancy, just a basic menu. Having a Starbucks in the lobby was a nice touch for morning coffee. However, there’s no room service. They’ll provide fresh towels during your stay, but don’t expect your room to be cleaned. I stayed on the fourth floor, and even the hallway carpets were dirty. When I asked a staff member if they planned to vacuum, she turned it on for a few seconds and then shut it off—sand and debris still everywhere. Personally, I prefer returning to a clean room after the beach, so this was a letdown. Overall, the stay was okay, but I won’t be returning.
Location and the very close proximity to the beach are the best features of this property. I decided on this hotel upon doing pre vacation research for family of five accommodations in Ft. Lauderdale beach area . Walking distance to some coffee / food / ice cream spots. For my family I was offered a junior suite room in B Ocean south fifth floor which is not even designed correctly for five ( king bed , pull out couch and roll away bed ) , and has no exhaust in bathroom , and no balcony , and no window openings. It can become stuffy . Upon entering room you can smell a musty odor .. which I thought can be humidity , and lack of ventilation . It continued to linger throughout my stay. The bathroom is the worst! The pressure of sink faucet and shower is very minimal. The hanging space / or hooks are not suffice . So if you use pool or beach daily you have no where to really dry your items . A couple of metal hooks in shower don’t do the job for 5. Also note : WiFi service is super weak , and tv loses connection. One plus is the room has a semi nice view of back palm tree and beach . It is not sound proof since you hear early morning noises from delivery trucks . The hotel lobby is always bustling , and car valet is helpful with service . Breakfast vouchers were offered with my room so it was convenient to get morning coffee , and quick breakfast. The breakfast was simple , and offerings average. The staff is not coordinated . There were some delays, and service could be better , and staff nicer . Beach offered chairs , and towels. There are some friendly staff which make your beach experience pleasant. Potential to be better ! Just need to step up to a 4 star level especially with resort rates being so high , and costs through out resort and all of the extra fees etc do not meet up .
We stayed here post cruise for one night and were told we could have an earlier check in. Waited 1.5 hours longer than told as had us down for a king bed instead of two beds. Beds were super comfortable. I did appreciate full access to the beach and pool while waiting. They did upgrade us to a bigger room but it was a few doors down from the pool and so noisy all day/night. Had a view of a concrete wall. My friend used a walker and was a far walk to the beach building on slanted ramp which was difficult with a walker. Do not stay on the pool level in the beach building if you want quiet. The room’s furniture is quite outdated. Every time the air conditioner turned on or off there was a loud clank! We had Starbucks coffee at the Clipper Express which was ridiculously expensive for regular coffee and included an 18% gratuity. The prices at the pool restaurant were very high. Pool and private beach are amazing! We ate at the Florida Sports Bar and Grill restaurant for breakfast and it was ok but expensive. Best part was our wonderful server John who was a delight!!! If you are looking for the resort feel you will get it but it is pricey.
Rooms are old but the bed is very comfortable! I was on the 3 floor balcony ocean view and both locks on the balcony door were broken. The hotel didn't seem concerned when it was mentioned to them. Most of the servers were slow and unattentive at the pool bar/grill but the food was very good....they also don't mention the 18% gratuity is already included in the tab so you could easily double tip if you didn't read the bill. Parking is confusing..the only way to park on the property is to valet, which is $55 per day. They say they provide 2 free waters per day but that is hit or miss as well. If you plan on using their beach chairs they are only available until 6pm and they literally kick you out of them to stack and lock them. The only outside pool bar also closes at 6pm. The little breakfast/snack bar in the lobby is not a good breakfast option so plan to go somewhere else for that. Their food is frozen and microwaved, half of the items we bought were just tossed out after one bite. We did enjoy our time but glad we had a car so we could spend our time away during the day and basically used the hotel for sleeping. Bed were amazing and rooms and hotel was very clean.