Just had Bentley put a new roof on my house. Overall a very good experience. Unlike so many Florida contractors, these guys are on top of things. If they said they were going to do something, they did it. Alejandro was our project manager and he was great. He explained things along the way and if an issue came up he was on top of it. They were extremely courteous and cleaned up everyday when they were done. I would comfortably recommend them to anyone!
Eduardo Jimenez
-
April 10, 2025
Like many companies, the salespeople at Bentley Roofing initially over-promised and set unrealistic expectations. When issues arose, they were nowhere to be found, which was frustrating. However, the project manager, Alejandro, and the administrative person IRERY, truly exceeded my expectations. My claim involved some minor workmanship issues and the condition of the tiles. Irery, was exceptional. She stayed on top of everything, constantly communicated with me, and led my claim efficiently. After some waiting, my issue was resolved, and I am thrilled with my new roof.
I cannot emphasize enough how amazing Irery is—she's the real deal at Bentley Roofing. It's clear there's a strong management team supporting her. I only wish the sales team would follow her example and remain engaged after the sale is closed.
Dalia Iris Rivera
-
March 11, 2025
I'm a widow for 2 years, I never thought I'd be handling hiring a roof company on my own. I must add, I'm proud of myself!
I've searched many roof companies for weeks. The best one that I discovered is 'Bentley Roofing Company'. Reading the comments & reviews, as well as the 'Project Manager, Lee Guerrero', stopped by my property to fully explain every detail in plain understandable English. {No sales pitch}.
The office staff welcoming me via email with 'ALL' the phone numbers, people's names that I might need to contact with the installment of my new roof gave me piece of mind, knowing I have direct numbers to certain concerns if any occurred.
My new roof project was installed in 2 days!. The workers were very organized and kept my property under control, meaning no chaos material splatter everywhere in the yard. They worked for 12 hours straight.
What I was totally impressed with is: The 'Regional Manager, Jamil Hussami' was here during the whole operation, making sure everything's was moving smoothly, professionally. It's amazing how teamwork they performed among each other.
I honestly and truly recommend Bentley Roofing Company for your roof. Without a doubt~... 😊
Dalia Rivera
Karen callahan
-
April 08, 2025
Given my experience, would avoid at all costs. If you have no other alternative , consider having an aggressive construction attorney on retainer until your roof is finished and all damages to your property are repaired or you are compensated to restore to pre-Bentley condition.
In my case, Bentley left me with a 4x6” hole in my roof, declared the roof “finished” with over 30 broken tiles, ordered the wrong tile so my contemporary flat roof now has round “cottage style” roof caps all along the roof lines - without my consent- and then Bentley refused to rectify.
Quality was substandard. Roofing materials marked “keep dry prior to install” were left outside unprotected for weeks- voiding the manufactures warranty on the materials, roofing was applied in the rain-again voiding warranty, roof mortar was not mixed with the colorant to match tile because their machine broke - Bentley used white thru out- which will now have to be repainted on an ongoing basis.
Most disturbing was that the roof was removed in May - but the tile was not applied until October. Bentley refused to apply any protection so that the paper asphalt was left exposed for 5 months!!! Standard industry practice is 2 weeks. Impact on roof lifespan unknown.
Gutters were improperly installed - undermining the pool decking which will now have to be replaced.
Damages to the property during install were significant- the pool cage collapsed into the pool as they refused to support adequately- piercing furniture, pool equipment. No measures were taken to protect property as they promised. Asphalt was everywhere- in the pool ruining the pump and filters, speckling the furniture, house and Trex decking.
My new travertine entryway is now permanently scratched from workman inexplicably dragging heavy, now rusted metal canisters across it. The overloaded tile truck with several jobs on it - cracked my driveways concrete slab by all the attempt’s to fit the truck onto my 80 Foot driveway. Worst is Bentley agreed it was their fault- agreed on several occasions to fix- then simply made numerous appointments then never showed up. Total damages exceeded $30k.
Please carefully inspect your Building Permit which Bentley prepares- but YOU are responsible for. Bentley left over 20 fields blank- so in many cases you will have no idea what materials were used - and Bentley will not specify.
Worst is that Bentley valued my property on the Permit as less than $500.00 (about a million under)- thus avoiding the Required Roof to Wall Certification. .
Complete nightmare! Rarely will you be given any advance notice as to when materials are being dumped off or that workers will be onsite. Would highly recommend working from home during the entire process so at the very least you can protect your property, move cars & furniture and cover anything adjacent- including pool with heavy gage tarp or plastic.
Most aggress is that I am now looking at a complete re-roof to restore the pre - Bentley contemporary flat roof that I started with.
Good luck!
,
Maria Camacho
-
February 13, 2025
Pleasantly surprised how well everything went with my roof replacement. Great company to work with, from the sales person, office staff, project manager, to the tile installers. Extremely professional and most importantly I ended up with a quality product. Have already recommended Bentley Roofing to my friends and neighbors.
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30 NE 10th St, Pompano Beach, FL 33060, USA
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Just had Bentley put a new roof on my house. Overall a very good experience. Unlike so many Florida contractors, these guys are on top of things. If they said they were going to do something, they did it. Alejandro was our project manager and he was great. He explained things along the way and if an issue came up he was on top of it. They were extremely courteous and cleaned up everyday when they were done. I would comfortably recommend them to anyone!
Like many companies, the salespeople at Bentley Roofing initially over-promised and set unrealistic expectations. When issues arose, they were nowhere to be found, which was frustrating. However, the project manager, Alejandro, and the administrative person IRERY, truly exceeded my expectations. My claim involved some minor workmanship issues and the condition of the tiles. Irery, was exceptional. She stayed on top of everything, constantly communicated with me, and led my claim efficiently. After some waiting, my issue was resolved, and I am thrilled with my new roof. I cannot emphasize enough how amazing Irery is—she's the real deal at Bentley Roofing. It's clear there's a strong management team supporting her. I only wish the sales team would follow her example and remain engaged after the sale is closed.
I'm a widow for 2 years, I never thought I'd be handling hiring a roof company on my own. I must add, I'm proud of myself! I've searched many roof companies for weeks. The best one that I discovered is 'Bentley Roofing Company'. Reading the comments & reviews, as well as the 'Project Manager, Lee Guerrero', stopped by my property to fully explain every detail in plain understandable English. {No sales pitch}. The office staff welcoming me via email with 'ALL' the phone numbers, people's names that I might need to contact with the installment of my new roof gave me piece of mind, knowing I have direct numbers to certain concerns if any occurred. My new roof project was installed in 2 days!. The workers were very organized and kept my property under control, meaning no chaos material splatter everywhere in the yard. They worked for 12 hours straight. What I was totally impressed with is: The 'Regional Manager, Jamil Hussami' was here during the whole operation, making sure everything's was moving smoothly, professionally. It's amazing how teamwork they performed among each other. I honestly and truly recommend Bentley Roofing Company for your roof. Without a doubt~... 😊 Dalia Rivera
Given my experience, would avoid at all costs. If you have no other alternative , consider having an aggressive construction attorney on retainer until your roof is finished and all damages to your property are repaired or you are compensated to restore to pre-Bentley condition. In my case, Bentley left me with a 4x6” hole in my roof, declared the roof “finished” with over 30 broken tiles, ordered the wrong tile so my contemporary flat roof now has round “cottage style” roof caps all along the roof lines - without my consent- and then Bentley refused to rectify. Quality was substandard. Roofing materials marked “keep dry prior to install” were left outside unprotected for weeks- voiding the manufactures warranty on the materials, roofing was applied in the rain-again voiding warranty, roof mortar was not mixed with the colorant to match tile because their machine broke - Bentley used white thru out- which will now have to be repainted on an ongoing basis. Most disturbing was that the roof was removed in May - but the tile was not applied until October. Bentley refused to apply any protection so that the paper asphalt was left exposed for 5 months!!! Standard industry practice is 2 weeks. Impact on roof lifespan unknown. Gutters were improperly installed - undermining the pool decking which will now have to be replaced. Damages to the property during install were significant- the pool cage collapsed into the pool as they refused to support adequately- piercing furniture, pool equipment. No measures were taken to protect property as they promised. Asphalt was everywhere- in the pool ruining the pump and filters, speckling the furniture, house and Trex decking. My new travertine entryway is now permanently scratched from workman inexplicably dragging heavy, now rusted metal canisters across it. The overloaded tile truck with several jobs on it - cracked my driveways concrete slab by all the attempt’s to fit the truck onto my 80 Foot driveway. Worst is Bentley agreed it was their fault- agreed on several occasions to fix- then simply made numerous appointments then never showed up. Total damages exceeded $30k. Please carefully inspect your Building Permit which Bentley prepares- but YOU are responsible for. Bentley left over 20 fields blank- so in many cases you will have no idea what materials were used - and Bentley will not specify. Worst is that Bentley valued my property on the Permit as less than $500.00 (about a million under)- thus avoiding the Required Roof to Wall Certification. . Complete nightmare! Rarely will you be given any advance notice as to when materials are being dumped off or that workers will be onsite. Would highly recommend working from home during the entire process so at the very least you can protect your property, move cars & furniture and cover anything adjacent- including pool with heavy gage tarp or plastic. Most aggress is that I am now looking at a complete re-roof to restore the pre - Bentley contemporary flat roof that I started with. Good luck! ,
Pleasantly surprised how well everything went with my roof replacement. Great company to work with, from the sales person, office staff, project manager, to the tile installers. Extremely professional and most importantly I ended up with a quality product. Have already recommended Bentley Roofing to my friends and neighbors.