I recently had my wisdom tooth removed, and the experience exceeded my expectations in every way! From the initial consultation to the procedure itself, the entire team was professional, caring, and attentive.
Dr. Akel explained everything clearly, addressing all my concerns and making me feel at ease.I was pleasantly surprised by how quick and efficient the whole procedure was. The anesthesia worked perfec and I felt no pain during the extraction.
Recovery has been smooth as well. The post-procedure care instructions were straightforward, and I appreciated the follow-up call to check on my progress. I experienced minimal discomfort, and the swelling was manageable.
Overall, I couldn’t have asked for a better experience. I highly recommend Family Dental Care, Dr. Akel, and his team for anyone needing any dental work. Their expertise and compassion made my experience stress-free and a 10/10!
Kadejia Solomon
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March 08, 2025
The Dr is very knowledgeable and listened to my concerns. Very confident along with his pleasant staff. He makes sure you are comfortable as he gets the job done. I would and have recommended this dentist to others.
Yaser Hamwi
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March 24, 2025
I have been coming to this dental office for last 2 years, I always enjoyed the experience. The staff is very pleasant. And Dr A is very knowledgeable and nice!
Elionie Jean
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March 01, 2025
I visited this dental office 2 years ago and found the experience to be terrible. The dentist seemed rushed during my appointment, and because I had Medicaid he knew that the state will pay for it. I got unnecessary treatments done on my teeth. Later on, had to be pulled out. This dentist is a scam. The good reviews that are written because of free whitening kit. Please avoid this dental office!!! I will rewrite this review if deleted.
larissa mosley
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January 27, 2025
Today I had the worst experience I’ve ever had at any dental office. Before making my appointment I call to make sure that they are in network with both my primary insurance and secondary Insurance because I know I needed some minor fillings done and a crown repaired. After some back and forth with the one of the ladies that work the phones there and being told YES they take both my insurances I make the appointment. I arrived today, initially the front desk representative was kind upon my arrival, took all my needed Information including secondary insurance information and proceeded to check me in. The wait wasn’t long, after about 30 minutes I get called into the back, again the dentist hygienist was very nice, welcoming and kind. She takes my X-rays, we go over my concerns, she does my cleaning. The doctor comes in and goes over my X-rays with, confirming the work that needs to be done, and then tells me about the dental treatment plan. Okay cool, this is where things go left. Inform him I have two Insurances so I’m looking to start dental treatment today. He then begins to tell me that my secondary insurance doesn’t provide coverage at all for any dental work (which is inaccurate), and that they do not bill secondary insurances because it’s illegal, even tho they are in network. Even after calling my secondary insurance and having a representative speak to them to Inform them they are wrong and can absolutely submit a claim to them after they bill my primary insurance, (two different insurance companies) the doctor tells them no, he’s not doing that. He wanted me to pay out of pocket the balance after my primary insurance is billed. I go back and forth with the office staff for about ten minutes while still on the phone with my secondary insurance and decide, I’m just going to make the appointment and come back to finish the dental work when I get paid. Speaking back to the lady at the front desk that checked me in, now has a whole attitude about everything. I inquiry about three different appointment times, two wasn’t available, the third one was, okay cool. I asked to be scheduled for that day and time only for her to excuse herself for 30 seconds and then come back and tell me the next availability isn’t until March. How was I just about to book an appt on Feb 3rd at 4pm if it’s no longer available 30 seconds after you getting up and walking away. Talk about being played with In your face. I politely told them off and told them I would be filing a complaint against them with the insurance company and making a review. The icing on the cake is when I get home, about an hour and half later I get a text from them confirming the appt I tired to make for the 3rd of February in office but was told all of February was completely booked. After all of that, I wouldn’t even feel comfortable with them people in my mouth. But when I say this was by far the worst experience I’ve ever had with at a dental office, I left in tears because I was that upset knowingly knowing that these people are trying to get over and scam people. SMH
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I recently had my wisdom tooth removed, and the experience exceeded my expectations in every way! From the initial consultation to the procedure itself, the entire team was professional, caring, and attentive. Dr. Akel explained everything clearly, addressing all my concerns and making me feel at ease.I was pleasantly surprised by how quick and efficient the whole procedure was. The anesthesia worked perfec and I felt no pain during the extraction. Recovery has been smooth as well. The post-procedure care instructions were straightforward, and I appreciated the follow-up call to check on my progress. I experienced minimal discomfort, and the swelling was manageable. Overall, I couldn’t have asked for a better experience. I highly recommend Family Dental Care, Dr. Akel, and his team for anyone needing any dental work. Their expertise and compassion made my experience stress-free and a 10/10!
The Dr is very knowledgeable and listened to my concerns. Very confident along with his pleasant staff. He makes sure you are comfortable as he gets the job done. I would and have recommended this dentist to others.
I have been coming to this dental office for last 2 years, I always enjoyed the experience. The staff is very pleasant. And Dr A is very knowledgeable and nice!
I visited this dental office 2 years ago and found the experience to be terrible. The dentist seemed rushed during my appointment, and because I had Medicaid he knew that the state will pay for it. I got unnecessary treatments done on my teeth. Later on, had to be pulled out. This dentist is a scam. The good reviews that are written because of free whitening kit. Please avoid this dental office!!! I will rewrite this review if deleted.
Today I had the worst experience I’ve ever had at any dental office. Before making my appointment I call to make sure that they are in network with both my primary insurance and secondary Insurance because I know I needed some minor fillings done and a crown repaired. After some back and forth with the one of the ladies that work the phones there and being told YES they take both my insurances I make the appointment. I arrived today, initially the front desk representative was kind upon my arrival, took all my needed Information including secondary insurance information and proceeded to check me in. The wait wasn’t long, after about 30 minutes I get called into the back, again the dentist hygienist was very nice, welcoming and kind. She takes my X-rays, we go over my concerns, she does my cleaning. The doctor comes in and goes over my X-rays with, confirming the work that needs to be done, and then tells me about the dental treatment plan. Okay cool, this is where things go left. Inform him I have two Insurances so I’m looking to start dental treatment today. He then begins to tell me that my secondary insurance doesn’t provide coverage at all for any dental work (which is inaccurate), and that they do not bill secondary insurances because it’s illegal, even tho they are in network. Even after calling my secondary insurance and having a representative speak to them to Inform them they are wrong and can absolutely submit a claim to them after they bill my primary insurance, (two different insurance companies) the doctor tells them no, he’s not doing that. He wanted me to pay out of pocket the balance after my primary insurance is billed. I go back and forth with the office staff for about ten minutes while still on the phone with my secondary insurance and decide, I’m just going to make the appointment and come back to finish the dental work when I get paid. Speaking back to the lady at the front desk that checked me in, now has a whole attitude about everything. I inquiry about three different appointment times, two wasn’t available, the third one was, okay cool. I asked to be scheduled for that day and time only for her to excuse herself for 30 seconds and then come back and tell me the next availability isn’t until March. How was I just about to book an appt on Feb 3rd at 4pm if it’s no longer available 30 seconds after you getting up and walking away. Talk about being played with In your face. I politely told them off and told them I would be filing a complaint against them with the insurance company and making a review. The icing on the cake is when I get home, about an hour and half later I get a text from them confirming the appt I tired to make for the 3rd of February in office but was told all of February was completely booked. After all of that, I wouldn’t even feel comfortable with them people in my mouth. But when I say this was by far the worst experience I’ve ever had with at a dental office, I left in tears because I was that upset knowingly knowing that these people are trying to get over and scam people. SMH