ZERO stars if it were possible. Employees are supposed to be patrolling a certain area, I would assume. Instead, they sit parked on private property right outside my office door. Constantly having loud conversations over bluetooth in the car, volume at MAX. Heavy bass music playing at MAX volume. I've called to report this multiple times. No one cares. I have directly asked them to keep it down. One guy gave me the middle finger and turned the volume louder. TOTAL JOKE of a security company and also extremely disruptive to the businesses they're supposed to be beneficial to. I believe they're contracted by BSO. I'm compiling videos of the constant disruption, lack of any real security work & TRESPASSING. I'm sure BSO won't be pleased to know this is what they are paying for.
Maria Reyes
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January 27, 2024
Incompetent, rude security officers who watch the gate. The ones in the car are courteous but the ones at the gate think they are better than you. Today, I went into the community through the east side - which always has problems with the scanner. The car in front of me could not get through bc of it; then I could not either. Pierre started to scream at me in front of maybe 10 cars behind me and a line at the guest house.. He said I would have to go to the club house and that he will not let me in. He continued to scream at me as if I was his child. He is outrageous and entitled - EXTREMELY RUDE, unprofessional and he think he owns the gate just bc he is sitting there. I was with my mother in the car and she will be reporting this to all of management. HIRE BETTER EMPLOYEES WHO DO NOT THINK THEY ARE BETTER THAN ANYONE ELSE.
Angel Del Valle
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March 13, 2025
This company provides a great team and security surveillance. Seems like cops aren’t even necessary when you have FPI security around.
Chris Crop
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June 27, 2024
Hello, I’m a resident at Silver Lakes and I am very happy with FPI and I am very happy with how professional the guards are and how polite they are with other residents. The Guards are always on point and can’t complain. Thank you FPI for the amazing Team that we have here!!!
Joyce Figueroa
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December 09, 2023
December 2023
This evening, my fiance left his trunk open, and two FPI guards noticed it, called me, and made us aware. They asked if we had anything in the trunk because it was empty. Luckily, he had brought everything into the house. I genuinely felt like they cared about our safety and our property. I am so grateful for this amazing team. You are all doing an excellent job!
Sept 2023
I would like to recognize Guard Mathew Young & Captain/ Director Franklin for going above and beyond to ensure my safety in Pembroke Falls. I have never felt more safe due to their professionalism and actions.
I am a Retired Army veteran, and I salute you both!
Our Address
1771 N Flamingo Rd, Pembroke Pines, FL 33028, USA
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ZERO stars if it were possible. Employees are supposed to be patrolling a certain area, I would assume. Instead, they sit parked on private property right outside my office door. Constantly having loud conversations over bluetooth in the car, volume at MAX. Heavy bass music playing at MAX volume. I've called to report this multiple times. No one cares. I have directly asked them to keep it down. One guy gave me the middle finger and turned the volume louder. TOTAL JOKE of a security company and also extremely disruptive to the businesses they're supposed to be beneficial to. I believe they're contracted by BSO. I'm compiling videos of the constant disruption, lack of any real security work & TRESPASSING. I'm sure BSO won't be pleased to know this is what they are paying for.
Incompetent, rude security officers who watch the gate. The ones in the car are courteous but the ones at the gate think they are better than you. Today, I went into the community through the east side - which always has problems with the scanner. The car in front of me could not get through bc of it; then I could not either. Pierre started to scream at me in front of maybe 10 cars behind me and a line at the guest house.. He said I would have to go to the club house and that he will not let me in. He continued to scream at me as if I was his child. He is outrageous and entitled - EXTREMELY RUDE, unprofessional and he think he owns the gate just bc he is sitting there. I was with my mother in the car and she will be reporting this to all of management. HIRE BETTER EMPLOYEES WHO DO NOT THINK THEY ARE BETTER THAN ANYONE ELSE.
This company provides a great team and security surveillance. Seems like cops aren’t even necessary when you have FPI security around.
Hello, I’m a resident at Silver Lakes and I am very happy with FPI and I am very happy with how professional the guards are and how polite they are with other residents. The Guards are always on point and can’t complain. Thank you FPI for the amazing Team that we have here!!!
December 2023 This evening, my fiance left his trunk open, and two FPI guards noticed it, called me, and made us aware. They asked if we had anything in the trunk because it was empty. Luckily, he had brought everything into the house. I genuinely felt like they cared about our safety and our property. I am so grateful for this amazing team. You are all doing an excellent job! Sept 2023 I would like to recognize Guard Mathew Young & Captain/ Director Franklin for going above and beyond to ensure my safety in Pembroke Falls. I have never felt more safe due to their professionalism and actions. I am a Retired Army veteran, and I salute you both!