Had a water heater leak in my Rental property. They gave clear instructions for my niece to turn off water and shut off on the electrical panel. I live in another state, and they jumped on my urgent need. We sent some pictures back and forth and within 48 hours a brand-new unit and everything to code and perfect. My unit was 12 years old and needed replaced. From Brooke in office and the entire team they did superb. Chris was the technician and did an amazing job at install and removing. Great People and Service! Family Owned. :)
Rich Di Giulio
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October 25, 2024
I'm sorry but what has happened to store owners or storefront managers not acknowledging their customers? I didn't mean to disturb the peace.
This is not a parts store. I've been there 3 times and end up at Ace hardware. Where the people are more pleasant and they have the parts you need
Vik Express
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September 25, 2024
Used Gimler Plumbing many times before because they are nearby, today is mo different. Called in for service before 8 am, before 9 am their technician Ted was already done and out. Very proficient, polite, professional and reasonable prices. Thank You Gimler Plumbing!!!!
Michael Carvalho
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August 08, 2024
I cannot speak in regards to the services but I walked into the store looking for a part and encountered the rudest/most unpleasant person I have ever dealt with in a small business. Not sure if he was the owner or a manager but if it was the owner he should stay away from his business and if it was a manager/employee he should not work with the public. It made a trip to Home Depot feel like a luxury experience. I open the box to check to see if the unit would work for my application. I just unscrewed the drain cover to see if the tread would work with my existing unit. I was scolded and told not disassemble the product. If unscrewing the drain cap from the drain risks damaging the unit, you can keep it. A good customer interaction seminar would be highly recommended. Oh just one more thing, yes the caps can be cross compatible with existing drains as long as the diameter and female threads are the match but I didn't want to argue with the one employee in the store that was semi polite.
Philip Wilson
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June 17, 2024
The people at Gimler are highly professional and responsive. In an emergency situation their efforts to deal quickly with a tree root blocked drain went above and beyond our expectations..Brooke Gimler was exceptionally helpful for which we are grateful.
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Had a water heater leak in my Rental property. They gave clear instructions for my niece to turn off water and shut off on the electrical panel. I live in another state, and they jumped on my urgent need. We sent some pictures back and forth and within 48 hours a brand-new unit and everything to code and perfect. My unit was 12 years old and needed replaced. From Brooke in office and the entire team they did superb. Chris was the technician and did an amazing job at install and removing. Great People and Service! Family Owned. :)
I'm sorry but what has happened to store owners or storefront managers not acknowledging their customers? I didn't mean to disturb the peace. This is not a parts store. I've been there 3 times and end up at Ace hardware. Where the people are more pleasant and they have the parts you need
Used Gimler Plumbing many times before because they are nearby, today is mo different. Called in for service before 8 am, before 9 am their technician Ted was already done and out. Very proficient, polite, professional and reasonable prices. Thank You Gimler Plumbing!!!!
I cannot speak in regards to the services but I walked into the store looking for a part and encountered the rudest/most unpleasant person I have ever dealt with in a small business. Not sure if he was the owner or a manager but if it was the owner he should stay away from his business and if it was a manager/employee he should not work with the public. It made a trip to Home Depot feel like a luxury experience. I open the box to check to see if the unit would work for my application. I just unscrewed the drain cover to see if the tread would work with my existing unit. I was scolded and told not disassemble the product. If unscrewing the drain cap from the drain risks damaging the unit, you can keep it. A good customer interaction seminar would be highly recommended. Oh just one more thing, yes the caps can be cross compatible with existing drains as long as the diameter and female threads are the match but I didn't want to argue with the one employee in the store that was semi polite.
The people at Gimler are highly professional and responsive. In an emergency situation their efforts to deal quickly with a tree root blocked drain went above and beyond our expectations..Brooke Gimler was exceptionally helpful for which we are grateful.