About GMC Air Conditioning Services, LLC
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The company was good w quick response and problem solution but failed to properly set expectations and lied about pricing . The employee that was sent to my house said nothing needed to be signed and I didn’t have anything due leaving under impression it was covered via warranty. Let me a paper for future maintenance plan options but failed to mention that I would be billed almost a $200 charge a less than 30 minute visit. I emailed company and they could care less and just said that warranty doesn’t cover it. Completely dissatisfied and disappointed with the lack of verbal honesty and proper pricing relating PRIOR to service being done .
GMC is great, I would highly recommend! Skip, the owner, came out to do a free estimate to replace my AC and was friendly, professional, and honest. I previously received estimates from other companies and felt that they were trying to sell me on things I didn’t need. I felt that Skip was honest about what I really needed and was not trying to rip me off. Greg came out to do the work and was very professional and courteous. He did a great job installing the AC and coming back at a later date to install the grills. Also really great customer service from the people in the office. All around a great company!
The customer service was amazing. From the first phone call to the completed installation. The installation team was wonderful. They were both extremely polite, professional, friendly and easy to work with. We felt very confident and comfortable with all aspects. We would highly recommend this company...they made us feel like family!
Do not rush to use this company or leave a good review! GMC air company installed my AC 3 years ago and did not finish their contract! Got paid and ran. They will not return my phone calls or do what they were suppose to do, they have very convenient way to avoid you. You will discover it years later! Be aware. Will be filing complaints and lawsuit.
GMC Air Conditioning Services just finished installing a new unit in our home. Jordan did the installation and the job was finished in one day! They responded quickly to our need, and we are 100% satisfied with the finished work. Jordan not only did an excellent job with the removal of the old unit and installation of the new, but he explained everything to us very clearly and simply which we greatly appreciated. He made sure everything was done to perfection, a much better job than the last company we had many years ago! I highly recommend this company to anyone needing to update their AC!!!