I honestly couldn’t be happier with the experience I had with HiVac Air. Choosing a new air conditioner felt overwhelming at first, I did a ton of research and had about 10 different companies come out to give quotes. But from the moment I met Joe DiCresce, I knew this company was different.
Joe didn’t feel like a salesman at all. He truly cared about helping us make the right choice for our home and our needs. He explained everything so clearly and with so much patience, and what really impressed me was that he gave us his best price upfront no games, no pressure, just honesty. And even when we had lots of questions, he never rushed us. He was always kind, professional, and easy to reach anytime we needed him.
When it came time for the installation, Stephon and Sabastian showed up right on time. They were respectful, neat, and took their time to make sure everything was done perfectly. You could tell they took pride in their work.
From start to finish, this was such a smooth, positive experience. I’m truly grateful for the care and professionalism from everyone at HiVac Air, and I’ll gladly recommend them to my friends, neighbors, and anyone looking for honest, high quality service. Thank you so much!
Elise Barimo
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May 08, 2025
I cannot recommend Hi-Vac enough! we just had our second service with this company performed on May 6, and we could not be happier. Not only is the service great, but the techs are wonderful, too. Our tech was Paul, who was on time, friendly, knowledgeable and kind. We're happy to know our AC units are being well maintained and taken care of!
Steffi Schiffer
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November 19, 2024
The scheduling was great. The work was done on time. The two new air conditioners are in my two apartments and working perfectly. The guys were friendly and courteous and cleaned up everything when they were finished so I have nothing bad to say about this experience!
Sonny Sanders
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April 25, 2025
From start to finish, the team was professional, informative, and a pleasure to work with. They took the time to explain everything clearly, answered all my questions, and made the installation process smooth and stress-free. The follow-up after the install was just as impressive — they made sure everything was running perfectly and that I was fully comfortable with the new system. The AC itself works wonderfully, and I couldn’t be happier with the service and experience overall. Highly recommend!
Jen Boren
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April 18, 2025
Our first experience seemed to be a good one - but the latest leaves me questioning everything. They were timely in arrival came out and looked at the unit and told us that because of the age of the unit replacement parts were a challenge. Quoted us 4k for a solution that may not work long term so we replaced the unit. 13k for a new unit and signed a service contract to have them routinely manage our units.
Fast forward 8 months when the other unit “goes out”. Quick arrival, same story as before - 4k for replacement coils that may or may not hold and 15k for a new unit. Sounded WAY too familiar so we called someone else to look at it. They came and said the unit wasn’t working because the filter (on the afore mentioned service plan) was filthy. Fixed for a 60 dollar service fee. No unit needed.
Please know, we tried to resolve this concern directly and asked only that our service fees be reimbursed (after 3 calls to get someone who could “help us”). They refused AND are still requiring we call to cancel.
Buyer beware - my first positive review was under the impression this was an honest company. Might have saved myself 13k the first go around.
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1669 NW 144th Terrace #207, Sunrise, FL 33323, USA
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I honestly couldn’t be happier with the experience I had with HiVac Air. Choosing a new air conditioner felt overwhelming at first, I did a ton of research and had about 10 different companies come out to give quotes. But from the moment I met Joe DiCresce, I knew this company was different. Joe didn’t feel like a salesman at all. He truly cared about helping us make the right choice for our home and our needs. He explained everything so clearly and with so much patience, and what really impressed me was that he gave us his best price upfront no games, no pressure, just honesty. And even when we had lots of questions, he never rushed us. He was always kind, professional, and easy to reach anytime we needed him. When it came time for the installation, Stephon and Sabastian showed up right on time. They were respectful, neat, and took their time to make sure everything was done perfectly. You could tell they took pride in their work. From start to finish, this was such a smooth, positive experience. I’m truly grateful for the care and professionalism from everyone at HiVac Air, and I’ll gladly recommend them to my friends, neighbors, and anyone looking for honest, high quality service. Thank you so much!
I cannot recommend Hi-Vac enough! we just had our second service with this company performed on May 6, and we could not be happier. Not only is the service great, but the techs are wonderful, too. Our tech was Paul, who was on time, friendly, knowledgeable and kind. We're happy to know our AC units are being well maintained and taken care of!
The scheduling was great. The work was done on time. The two new air conditioners are in my two apartments and working perfectly. The guys were friendly and courteous and cleaned up everything when they were finished so I have nothing bad to say about this experience!
From start to finish, the team was professional, informative, and a pleasure to work with. They took the time to explain everything clearly, answered all my questions, and made the installation process smooth and stress-free. The follow-up after the install was just as impressive — they made sure everything was running perfectly and that I was fully comfortable with the new system. The AC itself works wonderfully, and I couldn’t be happier with the service and experience overall. Highly recommend!
Our first experience seemed to be a good one - but the latest leaves me questioning everything. They were timely in arrival came out and looked at the unit and told us that because of the age of the unit replacement parts were a challenge. Quoted us 4k for a solution that may not work long term so we replaced the unit. 13k for a new unit and signed a service contract to have them routinely manage our units. Fast forward 8 months when the other unit “goes out”. Quick arrival, same story as before - 4k for replacement coils that may or may not hold and 15k for a new unit. Sounded WAY too familiar so we called someone else to look at it. They came and said the unit wasn’t working because the filter (on the afore mentioned service plan) was filthy. Fixed for a 60 dollar service fee. No unit needed. Please know, we tried to resolve this concern directly and asked only that our service fees be reimbursed (after 3 calls to get someone who could “help us”). They refused AND are still requiring we call to cancel. Buyer beware - my first positive review was under the impression this was an honest company. Might have saved myself 13k the first go around.