I want to express my sincere thanks to this facility.
They answered the phone promptly, scheduled me for an appointment quickly, and made the entire experience smooth and stress-free. My Physician Assistant, A. CarrIon, and the entire staff were absolutely superb — professional, kind, and attentive throughout. I truly appreciate the outstanding care I received.
Clarissa Rios
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March 13, 2025
"You look too comfortable to be in pain" this was the exact statement the doctor said to me. Excuse me? I fought the urge to curse him out right there as I've been suffering for the last 5 days and wouldn't have came in if I wasn't in extreme pain. I had to go back and forth to even be properly checked out and get an xray done. I use to be prescribed medication for my painful menstrual cycle so excuse me for being conditioned to look fine while hurting! He didn't take my pain seriously and when i thanked him for finally doing an xray, that i fought for, to rule out any serious problems he responds yea it was for you not me with a condescending matter of fact tone. Disgusting and unprofessional!! Went from oh its just muscle pain to my rib cage is inflamed which is causing the pain. Pretty sure the xray is what showed you that 🙄. Will NEVER come here again. 2 stars because the ladies up front were welcoming and pleasant very sweet all around. The doctor however should be replaced with someone who is actually willing to do their job. Talking down to your patients and down playing their pain is not how a medical professional should conduct themselves. Had he known I've taken medical classes for the last 5 years maybe he wouldn't of spoken to me as if I'm some illiterate child then again it seems he talks to all women that way.
Tasha “Renee” Fleming
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December 19, 2024
I had a great experience during my visit this past Monday, December 16, 2024. I highly recommend this facility.
One of the front desk workers was very nice and pleasant. The other front desk worker —- not so much. However, do not be discouraged —with a little communication and self-awareness of how customers perceive her “fixed scowl” facial expression, she can remedy this.
I was seen within a reasonable amount of time. This is always a bonus when you are feeling unwell. Once I was called to the back, everyone from the nurse, doctor, and radiologist were extremely professional and kind.
Again, an overall exceptional experience!!!!
Staci Suppe
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April 14, 2025
I was there 4/13/2025. I was greeting nicely and was taken back right away. Dr Hassan was very quick to diagnose me and took time to look at my records at Holy Cross. I highly recommend going here if you have something you need tended to right away. I was there less than an hour, got a breathing treatment and home with antibiotics. Thank you to the entire team there on a Sunday!
Stephanie G
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February 27, 2025
Very disappointed with the level of service I received. I came in stating I hurt my shoulder giving very good detail to the PA of what happened. Only to view my visit note with things I never told the provider. As a medical professional myself I know how important it is to pay attention to detail and document encounters accurately. I normally would have went to the ER but I took a risk and came here. Never have I had a medical professional document what they think you said and happened vs what you actually said. I have always had good experiences with holy cross but this has been a bad experience.
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I want to express my sincere thanks to this facility. They answered the phone promptly, scheduled me for an appointment quickly, and made the entire experience smooth and stress-free. My Physician Assistant, A. CarrIon, and the entire staff were absolutely superb — professional, kind, and attentive throughout. I truly appreciate the outstanding care I received.
"You look too comfortable to be in pain" this was the exact statement the doctor said to me. Excuse me? I fought the urge to curse him out right there as I've been suffering for the last 5 days and wouldn't have came in if I wasn't in extreme pain. I had to go back and forth to even be properly checked out and get an xray done. I use to be prescribed medication for my painful menstrual cycle so excuse me for being conditioned to look fine while hurting! He didn't take my pain seriously and when i thanked him for finally doing an xray, that i fought for, to rule out any serious problems he responds yea it was for you not me with a condescending matter of fact tone. Disgusting and unprofessional!! Went from oh its just muscle pain to my rib cage is inflamed which is causing the pain. Pretty sure the xray is what showed you that 🙄. Will NEVER come here again. 2 stars because the ladies up front were welcoming and pleasant very sweet all around. The doctor however should be replaced with someone who is actually willing to do their job. Talking down to your patients and down playing their pain is not how a medical professional should conduct themselves. Had he known I've taken medical classes for the last 5 years maybe he wouldn't of spoken to me as if I'm some illiterate child then again it seems he talks to all women that way.
I had a great experience during my visit this past Monday, December 16, 2024. I highly recommend this facility. One of the front desk workers was very nice and pleasant. The other front desk worker —- not so much. However, do not be discouraged —with a little communication and self-awareness of how customers perceive her “fixed scowl” facial expression, she can remedy this. I was seen within a reasonable amount of time. This is always a bonus when you are feeling unwell. Once I was called to the back, everyone from the nurse, doctor, and radiologist were extremely professional and kind. Again, an overall exceptional experience!!!!
I was there 4/13/2025. I was greeting nicely and was taken back right away. Dr Hassan was very quick to diagnose me and took time to look at my records at Holy Cross. I highly recommend going here if you have something you need tended to right away. I was there less than an hour, got a breathing treatment and home with antibiotics. Thank you to the entire team there on a Sunday!
Very disappointed with the level of service I received. I came in stating I hurt my shoulder giving very good detail to the PA of what happened. Only to view my visit note with things I never told the provider. As a medical professional myself I know how important it is to pay attention to detail and document encounters accurately. I normally would have went to the ER but I took a risk and came here. Never have I had a medical professional document what they think you said and happened vs what you actually said. I have always had good experiences with holy cross but this has been a bad experience.