First time in my life reviewing with a 1 star, usually I review good experiences.
But lets start.
In Aug/23 stopped by the “sister” mech at sample/powerline for a tire patch. Was everything ok, no problem and I ended up getting 2 new tires.
Time pass to March/24, when I stopped to replace the other 2 tires, but I also want to do an alignment and they send me to K and W.
Got the other 2 tires, alignment and oil change.
Went on a business trip for 3 weeks. On the highway Truck pulling to the right and at 70 miles/hour shaking like crazy.
Recorded a video and sent to their number, the girl was very friendly and said, stop by to check again.
I did on 4/11/24 stopped by and David “took care” of me. Re-did the alignment and charge me for a tire rotation and balance.
So 45 days later I “lost” all 4 tires because were worn out from the outside.
So After stopping by some places to check they recommended doing a alignment AGAIN (so 3rd one in 3 months) to see.
So stopped by Tire Hut at Sunrise, great service and very very quick.
Alignment was a total screw up, do they re-did the right way now.
And I personally stop by K and W and showed to them the paperwork from them and tire hut. After promises that they will check with the tire insurance, after texting weekly Sofie, very nice and polity, and is not up to her, replied one week, we are still waiting for the insurance, i text on the next week, any updates? Finally after 2 weeks, no the insurance will not cover, let me check with David and get to you.
Of course no reply, so in a week I texted her back, her reply was the she will talk to him and text me that same day for sure. That was 2 weeks ago yesterday.
So yesterday I replaced all 4 tires.
Stay away K and W, the other location is much better but never again in neither of them.
Just cost me w them around $1200
And new alignment and 4 tires another $900
👎🏼
TheJamesGang954
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July 25, 2024
I have been bringing my vehicles to K&W for years now. They have always been very professional and timely in fixing our fleet of vehicles. David, the new owner, has kept this same level of service alive, which can be difficult for new owners to do. I had a vehicle breakdown recently, and David was able to get me an affordable tow back to his shop. He had the issue diagnosed and fixed within a couple of days for a very reasonable price. We will continue to bring our vehicles to K&W and would suggest their services to anyone looking for honest and reliable mechanics in Pompano Beach.
Maria Cabrera
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July 01, 2024
David was really good with prices and timing for when my car would be ready. The service was 5-star. My Audi Q3 was returned to me washed and looking brand new. Great service!
Henrique Delgado
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July 02, 2024
I’ve made some services and always came perfect! All team is amazing, Leo, Tiara and David are awesome. Definitely i do recommend!
Art Phillips
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August 19, 2023
New Owners OVER CHARGE, and they are Untrustworthy.
I was in the place and watched a customer complaining about being overcharged on his bill. The new owner was rude and yelled at this man telling him if he apologized to him for saying he was overcharged he would lower his bill. The customer was blatantly overcharged and proved it. The new owner wouldn't face him and walked into the back. Never adjusted the bill. STAY AWAY! I WILL NOT BE BACK! Brian was the only good thing about this business since Keith sold... Trust me Brian won't stay!
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1970 NW 44th St, Pompano Beach, FL 33064, USA
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First time in my life reviewing with a 1 star, usually I review good experiences. But lets start. In Aug/23 stopped by the “sister” mech at sample/powerline for a tire patch. Was everything ok, no problem and I ended up getting 2 new tires. Time pass to March/24, when I stopped to replace the other 2 tires, but I also want to do an alignment and they send me to K and W. Got the other 2 tires, alignment and oil change. Went on a business trip for 3 weeks. On the highway Truck pulling to the right and at 70 miles/hour shaking like crazy. Recorded a video and sent to their number, the girl was very friendly and said, stop by to check again. I did on 4/11/24 stopped by and David “took care” of me. Re-did the alignment and charge me for a tire rotation and balance. So 45 days later I “lost” all 4 tires because were worn out from the outside. So After stopping by some places to check they recommended doing a alignment AGAIN (so 3rd one in 3 months) to see. So stopped by Tire Hut at Sunrise, great service and very very quick. Alignment was a total screw up, do they re-did the right way now. And I personally stop by K and W and showed to them the paperwork from them and tire hut. After promises that they will check with the tire insurance, after texting weekly Sofie, very nice and polity, and is not up to her, replied one week, we are still waiting for the insurance, i text on the next week, any updates? Finally after 2 weeks, no the insurance will not cover, let me check with David and get to you. Of course no reply, so in a week I texted her back, her reply was the she will talk to him and text me that same day for sure. That was 2 weeks ago yesterday. So yesterday I replaced all 4 tires. Stay away K and W, the other location is much better but never again in neither of them. Just cost me w them around $1200 And new alignment and 4 tires another $900 👎🏼
I have been bringing my vehicles to K&W for years now. They have always been very professional and timely in fixing our fleet of vehicles. David, the new owner, has kept this same level of service alive, which can be difficult for new owners to do. I had a vehicle breakdown recently, and David was able to get me an affordable tow back to his shop. He had the issue diagnosed and fixed within a couple of days for a very reasonable price. We will continue to bring our vehicles to K&W and would suggest their services to anyone looking for honest and reliable mechanics in Pompano Beach.
David was really good with prices and timing for when my car would be ready. The service was 5-star. My Audi Q3 was returned to me washed and looking brand new. Great service!
I’ve made some services and always came perfect! All team is amazing, Leo, Tiara and David are awesome. Definitely i do recommend!
New Owners OVER CHARGE, and they are Untrustworthy. I was in the place and watched a customer complaining about being overcharged on his bill. The new owner was rude and yelled at this man telling him if he apologized to him for saying he was overcharged he would lower his bill. The customer was blatantly overcharged and proved it. The new owner wouldn't face him and walked into the back. Never adjusted the bill. STAY AWAY! I WILL NOT BE BACK! Brian was the only good thing about this business since Keith sold... Trust me Brian won't stay!