I never leave reviews, but I feel obligated to warn people. My husband went here for a simple covid test, which was negative, so we should have been charged the standard service fee of $180.00, which includes the cost of the test. (A PCR test which is $10 at Walmart.) However, because we used insurance, they charged us $674! Of course, they never told us at the time of the appointment that we would be charged this. We paid $70 at the time of the visit and now they are charging us an additional $165 for a total of $235! It would have been cheaper if we did not use insurance. This is unconscionable and predatory behavior and wrong on every level. In addition, MD Now does not even have a customer service phone number, only a billing phone number, and after speaking with them, nastily refused to lower the bill. What reputable company (no less a medical facility) does not have a customer service phone number, which tells you tons about the type of business they are! Even the Better Business Bureau gives them an "F" rating. Furthermore, the "doctor" who saw my husband did not even know a common medical condition that we mentioned. Save your money, protect your health and go somewhere else.
Jasmine Lee “SailoutLiife” Henderson-Wilson
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January 07, 2025
Never thought I’d genuinely enjoy urgent care more than my primary physician!
Dr.Confident and his team were awesome. I had to go in on New Years Eve and was the second to last patient; the front desk was super informative and knew her job.
Even though they didn’t have all equipment Dr. Confident thought out of the box and was able
to relieve the blood build up. I did have to go back twice and he was very attentive both visits
HealthySchoolsMember
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March 10, 2025
I was the only one in the waiting room. I am currently sitting here an hour and 45 minutes later (AFTER THEY collected my $40 of course), and I asked the doctor if they had forgotten about me. His answer was “No one has forgotten about you; there’s just a lot of paperwork to do”. He was so rude and dismissive. This is NOT how a person wants to be treated when they aren’t feeling well.
I should say, however, that the front desk person was amazing and pleasant.
Donna Dvorak
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February 19, 2025
Simplified, easy welcoming experience for a walk in. It followed with text messages to help the process. The front desk person, nurse and Dr. were terrific. I am visiting from our of town so MD Now Urgent care even made the experience painless.
Lauren
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March 19, 2025
Did a pre check in online and I got texted there was only 4 patients in front of me and that my appointment would be within 15min of 7pm. I got texted that they were ready for me and to check in at the front desk. I got there 5min after they had texted me and there was at least 10 people in the waiting room. I went to the front desk and let the woman know that I was texted that they were ready for me, she then replied “it’s going to be a 2hr wait” with attitude. I said “but I did the check in process and I was texted to come in” and she just said “this is a walk in clinic we got 6 people in the back, I don’t know what to tell you”. Immediately left. If the woman was actually kind and understanding and explained things to me in a nice and professional way, I wouldn’t have cared. I RARELY LEAVE REVIEWS. This was such a ridiculous experience. Definitely not the experience you want when you don’t feel good.
Our Address
4036 W Hillsboro Blvd, Deerfield Beach, FL 33442, USA
Claim Listing: MD Now Urgent Care
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I never leave reviews, but I feel obligated to warn people. My husband went here for a simple covid test, which was negative, so we should have been charged the standard service fee of $180.00, which includes the cost of the test. (A PCR test which is $10 at Walmart.) However, because we used insurance, they charged us $674! Of course, they never told us at the time of the appointment that we would be charged this. We paid $70 at the time of the visit and now they are charging us an additional $165 for a total of $235! It would have been cheaper if we did not use insurance. This is unconscionable and predatory behavior and wrong on every level. In addition, MD Now does not even have a customer service phone number, only a billing phone number, and after speaking with them, nastily refused to lower the bill. What reputable company (no less a medical facility) does not have a customer service phone number, which tells you tons about the type of business they are! Even the Better Business Bureau gives them an "F" rating. Furthermore, the "doctor" who saw my husband did not even know a common medical condition that we mentioned. Save your money, protect your health and go somewhere else.
Never thought I’d genuinely enjoy urgent care more than my primary physician! Dr.Confident and his team were awesome. I had to go in on New Years Eve and was the second to last patient; the front desk was super informative and knew her job. Even though they didn’t have all equipment Dr. Confident thought out of the box and was able to relieve the blood build up. I did have to go back twice and he was very attentive both visits
I was the only one in the waiting room. I am currently sitting here an hour and 45 minutes later (AFTER THEY collected my $40 of course), and I asked the doctor if they had forgotten about me. His answer was “No one has forgotten about you; there’s just a lot of paperwork to do”. He was so rude and dismissive. This is NOT how a person wants to be treated when they aren’t feeling well. I should say, however, that the front desk person was amazing and pleasant.
Simplified, easy welcoming experience for a walk in. It followed with text messages to help the process. The front desk person, nurse and Dr. were terrific. I am visiting from our of town so MD Now Urgent care even made the experience painless.
Did a pre check in online and I got texted there was only 4 patients in front of me and that my appointment would be within 15min of 7pm. I got texted that they were ready for me and to check in at the front desk. I got there 5min after they had texted me and there was at least 10 people in the waiting room. I went to the front desk and let the woman know that I was texted that they were ready for me, she then replied “it’s going to be a 2hr wait” with attitude. I said “but I did the check in process and I was texted to come in” and she just said “this is a walk in clinic we got 6 people in the back, I don’t know what to tell you”. Immediately left. If the woman was actually kind and understanding and explained things to me in a nice and professional way, I wouldn’t have cared. I RARELY LEAVE REVIEWS. This was such a ridiculous experience. Definitely not the experience you want when you don’t feel good.