I use this location often and they are usually wonderful. Today not so much. Completely understaffed. The receptionist took forever to process my check-in after I had to complete the info myself on the phone. I’ve been here over 1:25 in the waiting room and haven’t even been brought back. There is only one provider working in the back and only 1 receptionist. Today it should be renamed MDLater.
Blanca G
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February 13, 2025
The service is always excellent. BUT this time we saw a Physician Assistant instead of a doctor. Although she apparently was knowledgeable I recommend more care and sensibility when approaching a patient with a new diagnosis. I brought my mother for a new high glucose level and my mother never had a diabetes diagnose and we gave this information at the beginning of the assessment. The Physician Assistant simply told my mother that her symptoms were caused by diabetes very straight. This is really an impact for everyone, more in this case that my mother is a vulnerable person. Medicine is not only science and technique, do not forget you are treating with HUMAN BEINGS, with feelings and psychological needs.
Lorraine Saunders
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February 19, 2025
I went for flu symptoms. I had every possible symptom. They did a rapid flu A/B and covid test. I was positive for flu S. They sent 5 prescriptions to my pharmacy. I was in and out quickly. They were very efficient and nice. I would use them again.
Hillary Linder
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December 27, 2024
I would not recommend this facility. The nurse who saw my daughter, her name was Nicole. She has no bedside manner and did not give my daughter a thorough exam. She was also quite rude. I did not have my daughters insurance card with me when I went so I paid out of pocket. I went back with it the very next morning and asked to be refunded and insurance to be billed as we only pay a $50 co pay. He said they could not refund me even after verifying my insurance, but that he would submit a ticket for this to be corrected. I called the billing dept 3 weeks after the appt for which Tony provided me with the phone number to check on the status where I was put on hold after waiting on a long hold and then hung up on. Very surprising that a company as big as MD Now would have this terrible customer service. I still have no resolution to this.
Alexandria Burke-Bodyk
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November 20, 2024
I took a friend visiting from out of the country to this location. I first went to Pronto up the street because the Dr speaks Spanish. They wanted $500.00 + treatment because her id is not US issued. ?? So we went to MD Now and it was $180.00, no problem, no attitude. Tony at the desk was the most helpful and kindest person. He even helped fill out her form. He was the best.
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5216 N Federal Hwy, Fort Lauderdale, FL 33308, USA
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I use this location often and they are usually wonderful. Today not so much. Completely understaffed. The receptionist took forever to process my check-in after I had to complete the info myself on the phone. I’ve been here over 1:25 in the waiting room and haven’t even been brought back. There is only one provider working in the back and only 1 receptionist. Today it should be renamed MDLater.
The service is always excellent. BUT this time we saw a Physician Assistant instead of a doctor. Although she apparently was knowledgeable I recommend more care and sensibility when approaching a patient with a new diagnosis. I brought my mother for a new high glucose level and my mother never had a diabetes diagnose and we gave this information at the beginning of the assessment. The Physician Assistant simply told my mother that her symptoms were caused by diabetes very straight. This is really an impact for everyone, more in this case that my mother is a vulnerable person. Medicine is not only science and technique, do not forget you are treating with HUMAN BEINGS, with feelings and psychological needs.
I went for flu symptoms. I had every possible symptom. They did a rapid flu A/B and covid test. I was positive for flu S. They sent 5 prescriptions to my pharmacy. I was in and out quickly. They were very efficient and nice. I would use them again.
I would not recommend this facility. The nurse who saw my daughter, her name was Nicole. She has no bedside manner and did not give my daughter a thorough exam. She was also quite rude. I did not have my daughters insurance card with me when I went so I paid out of pocket. I went back with it the very next morning and asked to be refunded and insurance to be billed as we only pay a $50 co pay. He said they could not refund me even after verifying my insurance, but that he would submit a ticket for this to be corrected. I called the billing dept 3 weeks after the appt for which Tony provided me with the phone number to check on the status where I was put on hold after waiting on a long hold and then hung up on. Very surprising that a company as big as MD Now would have this terrible customer service. I still have no resolution to this.
I took a friend visiting from out of the country to this location. I first went to Pronto up the street because the Dr speaks Spanish. They wanted $500.00 + treatment because her id is not US issued. ?? So we went to MD Now and it was $180.00, no problem, no attitude. Tony at the desk was the most helpful and kindest person. He even helped fill out her form. He was the best.