Mr. Rooter Plumbing of Broward County
1807 S Powerline Rd Ste 104, Deerfield Beach, FL 33442, USAAbout Mr. Rooter Plumbing of Broward County
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Caleb went above and beyond while working on our garbage disposal. He was incredibly respectful, responsive and professional; taking his time to walk us through the process and explain each step as he did it. He went out of his way to ensure we were satisfied and understood everything he did and what to do to extend the longevity of our new units. I would recommend Caleb specifically to anyone needing service in the area and if I could give him more than 5 stars I would.
Fantastic customer service. The plumber cdd cam out to give estimate free of charge , no hidden agenda if you decide not use them. No worried, you will want use them due to their fair pricing. They came out the same day to repair my little emergency , at no extra charge for same day . Excellent workmanship. From the lovely woman who answers the phone to book appointment and the knowledgeable plumber, it was a delight. I was kept informed by an actual phone call, not an automated text, when the plumber was running a few minutes late. This personal interaction does not exist in a lot of companies today. When the plumber arrived he had shoe covers on so as not to track dirt into my home. He was quick, efficient and explained everything before he started the job along with the pricing. The owners got it right and I’m thrilled I found Mr Rooter online. Look forward to hiring them in the future.
I got charged $89 for Sunday service. The guy was real nice and to be fair, he really tried to be helpful. That being said, he did not have tools with him to do a leak detection, which is what I asked the scheduler I needed. The $89 was for him to show up and tell me I could get the service for $1,000 the next day. Did not provide much real value and the company just lost a client forever. I realize I was paying for after hours. The expectation was that they would have been able to do some real work, not just tell me they do not carry all equipment on Sundays and that the $89 would be discounted from my total if I hired the service on regular business hours. The scheduler could have also given me an idea of the cost when I asked, but was told that price would only be provided in person. With other companies charging half or less for the same service, this felt somewhat like a scam.
LOOK NO FURTHER YOU FOUND YOUR PLUMBER!!! Brian and Michael came out to my property to fix a slap leak that Admiral Plumbing failed miserably at repairing! These two men are very knowledgeable, friendly and most importantly know what the heck they are doing!!! I would recommend this company and more important I would recommend Brian and Michael to anyone in the Palm Beach/Broward Area! I cannot thank these two gentleman enough! I FINALLY HAVE WATER AGAIN!! Thank you Mr. Rooter for hiring people that actually know what they are doing!!!
Had an issue with a major clogged toilet in our Coral Springs Home. I called at 3 pm and by 5:45 Mike the technician came and did a fantastic job! Problem solved!