Breyana and Marielys provided excellent customer service. They were patient and kind to me because its difficult to make valentines day and a birthday meaningful for my sister. Breyana and Marielys were willing to exchange a charms from another district store. Any charm I wanted they had it. They helped me pair earrings with a beautiful bracelet as a gift set with her favorite color blue.
Maria Rodriguez
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May 11, 2024
This store provides very slow service. The personnel does not take into account The customer they will chitchat with each other. They will chitchat with customers that they know, even if there’s a line and there’s a long wait. For me It’s just conveniently located because I have a problem with one of my legs and it’s very hard for me to walk so I can park in front of the store and walk right in, but I consider the service in the store to be one of the worst customer service I’ve ever had to deal with. The manager is also a bit rude and dismissive towards the customers.
Lerhonda T
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May 09, 2024
The staff are very nice, BUT THEY ARE SLOW. I wait in line almost a hour. Yes mothers day is coming but they knew that and should have prepared adequate staff to keep the line moving. EVEY BODY in the line was MAD AS HELL. 0/10 DONT RECOMMEND
Deymi Baez
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December 24, 2023
Pandora being such a hit, this is a comment to provide positive feedback. I feel that at least around holiday time, the time spent per client should be a little bit limited. I witness two employee literally spent the entire hour that I was in line, with just one couple talking and socializing. Both. I was amazed at how the rest of the staff handled mostly everyone else and how these two employees took so long. I’m not even kidding or exaggerating. While customer service is really important, limiting those friendly socializing conversations (during super busy hours), will help move the line a bit faster.
A couple of people walked in and walked away. Those are possible sales that were lost.
Miranda Kennebrew
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May 24, 2024
Today my experience with Desiree was absolutely fun & easy! i now have the correct size, my cuban bracelet is beautiful & because of her & her wonderful associate jade this location is where i will be purchasing all my pandora jewelry , thanks a bunch ladies 🫶🏼
Our Address
508 SW 145th Terrace, Pembroke Pines, FL 33027, USA
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Breyana and Marielys provided excellent customer service. They were patient and kind to me because its difficult to make valentines day and a birthday meaningful for my sister. Breyana and Marielys were willing to exchange a charms from another district store. Any charm I wanted they had it. They helped me pair earrings with a beautiful bracelet as a gift set with her favorite color blue.
This store provides very slow service. The personnel does not take into account The customer they will chitchat with each other. They will chitchat with customers that they know, even if there’s a line and there’s a long wait. For me It’s just conveniently located because I have a problem with one of my legs and it’s very hard for me to walk so I can park in front of the store and walk right in, but I consider the service in the store to be one of the worst customer service I’ve ever had to deal with. The manager is also a bit rude and dismissive towards the customers.
The staff are very nice, BUT THEY ARE SLOW. I wait in line almost a hour. Yes mothers day is coming but they knew that and should have prepared adequate staff to keep the line moving. EVEY BODY in the line was MAD AS HELL. 0/10 DONT RECOMMEND
Pandora being such a hit, this is a comment to provide positive feedback. I feel that at least around holiday time, the time spent per client should be a little bit limited. I witness two employee literally spent the entire hour that I was in line, with just one couple talking and socializing. Both. I was amazed at how the rest of the staff handled mostly everyone else and how these two employees took so long. I’m not even kidding or exaggerating. While customer service is really important, limiting those friendly socializing conversations (during super busy hours), will help move the line a bit faster. A couple of people walked in and walked away. Those are possible sales that were lost.
Today my experience with Desiree was absolutely fun & easy! i now have the correct size, my cuban bracelet is beautiful & because of her & her wonderful associate jade this location is where i will be purchasing all my pandora jewelry , thanks a bunch ladies 🫶🏼