About Quick Family Urgent Care Davie FL
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We came in on a Sunday afternoon after we started having concerns that our toddler may have developed strep. Everyone that we encountered couldn't have been more welcoming or pleasant. They went out of their way to make our little boy feel comfortable and Dr. Alessi even did a riddle with him. We would 100% recommend this facility to anyone in need of professional and courteous medical care.
I needed an x-ray for school and both Nairobi and Feddy were super helpful and provided the care I needed during holiday season AND on a Sunday. They were nice, professional and HONEST, when other urgent cares were trying to overcharge me for a test. I would 100% recommend this practice.
This place is horrible I called ahead time, they said they would see my mom for back pain confirmed with 2 ladies that work there. I filled out all the paperwork and after 2 hours the Dr. Raynny Sanchez, denied to treat my mom. Dr Raynny Sanchez, was coming down the hall referring to my mom as ok “Which room is the old lady in? Talking about my mom like that. I could not believe my ears this doctor is so unprofessional then he denied to see my mom. I ask why he said because she’s old. Omg really this in an urgent care, then he said second reason your mom has back pain so back to the ER hospital that treated her last week I started crying he didn’t care and then still refused to see my mom. Please DoNot waste your time going here it’s really unfair and unprofessional and I’m calling corporate about this to report him and this place. Terrible experience 😏
They refused to check my copay for me. My insurance said I have high deductible plan and that I can call urgent care and ask for billing code or give them my insurance to see how much my copay is. I'm having heart issues. And if I can afford the copay I would come in today. But she said we're not going to put your info in the system and then you don't show up. Wow great customer service. I really need to be seen or I wouldn't be calling. Thanks for nothin. 504 pm. UPDATE- MY REPLY - You are lying to the wrong person. I work for a major health insurance company & been in medical field for 15 years, your lying. There is no HIPPA law prohibiting me to offer my insurance over the phone & you verify my benefits. This is what primary offices do all day. Your rep said "We don't got the time to check people's insurances over the phone". You are lazy. I went to Memorial ER, I reccomened go see them if was fast & easy. Please don't believe this companies lies, clearly they will say anything to get your bussiness. I know the regulations being a pharmacy technician & working for a large insurance company for several years. This is poor customer service & I don't appreciate it. The girl on the phone had a smart allic attitude also. I don't appreciate it. My insurance company informed me that legally you can check my copay or provide a billing code for me, which you refused to do both. MD now & Carespot told me how much a visit would cost also. How come they do it & you don't? Exactly. I was having heart papulltations & they were of no help. Also when a person has a high deductible your insurance company can't tell you the copay, but urgent care can & then if you over pay you'll be reimbursed by your insurance later..so this is how it all works.
Top tier service by the staff members Fedline and Dara! They were so helpful and informative about my questions. Would definitely recommend to anyone needing Urgent care...