About Riverchase Dermatology and Cosmetic Surgery
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It took me a while to find a dermatologist that provides medical care instead of cosmetology. On arrival, the front desk staff were very nice and answered all my questions. The waiting room was clean and there was plenty of room for seating. My appointment was at 11am and I was out by 11:50. Dr Snyder’s assistants were friendly and non-intrusive and Dr Snyder was very knowledgable and explained everything to my satisfaction. I highly recommend this practice.
I have regularly come here for years and usually wait 30 min to 1hr. I have a newborn and toddler at home and was 10 min late, they made me reschedule, even after explaining I had to get a sitter and deal with what you have to deal with trying to walk out the door with a newborn at home. Ridiculous. After calling them requesting to leave voicemail with the office manager since they were unavailable to speak to me while I was there, they called me back telling me they had a lot of laser appointments that day and were behind. Telling me and the patient in front of me we needed to reschedule because they are behind is very different from blaming us for being late and forcing us to reschedule. I hope the doctors realize the front office staff are costing them patients.
I have had excellent results so far working with Dr Snyder who listens and incorporates my suggestions in my treatment plan. I would definitely tell my colleagues to go to him if they have any issues he can help with. The office is very pleasant to work with as well. I was also recommended to him by my surgeon and a colleague.
Dr. Snyder‘s level of expertise, patience and reassuring manner has made a medical condition less worrisome. The office is always meticulously maintained. The staff are very attentive, cheerful, and efficient. A wonderful experience.
I absolutely love Dr. Quan Le. Dr. Phi V. Le is great too. So is everyone at the office. I love the quick and available appointment dates and less than 20 minute wait time in the waiting room.