Great company!! Professionalism from start to finish and we are very pleased with the outcome. Rocky's roofers were here and worked hard each and everyday and put out quality work. However, shortly after the install was complete, we began to notice what appeared to be a white ashy appearance in our roof tiles. We had weird white streaks and spots popping up all over the tile. We reached out to the manufacturer of our tiles immediately and after speaking with their rep, I felt a tad bit discouraged that anything would be done about it. Imagine paying for a brand new roof and then being told, "it's normal for your roof to look that way! It may disappear in about 6 months!" Who pays for a new roof and then waits 6 months for it to look new? Furthermore, there were new and very similar colored roofs being installed all around us and not one looked as bad as ours looked!
I immediately contacted Rocky's (which is what I should've done to begin with because they have always been great!) and was referred to Shannon. Shannon made me feel SO MUCH BETTER! He came out to our home with the vendor and assessed the situation personally. He never made me feel like it was our fault for choosing the tile we chose. He agreed with me that the roof color was not up to par and assured me that we didn't need to worry and that we would be completely happy with the outcome. Shannon worked directly with the manufacturer to make sure the problem was resolved and within a few months, our roof looked the way we thought it should! Absolutely BEAUTIFUL! And now neighbors are issuing compliments from all over the neighborhood. I was completely embarrassed about the new roof appearance at first and now I'm very pleased. Shannon is amazing, responsive, professional and patient. I will insert photos from the complete beginning, the new roof discoloration and the finished product! Thank you Shannon and Rocky's for helping resolve everything! I would absolutely recommend Rocky's!
Gator Rick
-
May 06, 2021
Recommended by a friend, I had Rocky's repair a leak
over my front porch.
Shannon came by and gave me a quote that I thought
was pricey but I needed the fix.
I probably could have found a company that was cheaper
but I had a good recommendation from my friend
and that means a lot.
Quote from a millionaire I used to do business with.
"The cheapest way is not always the best way"
He sent out a 2 man crew to do the repair.
They were only here 2 hours and showed me pictures
of what they did. OK they work fast.
When the first rain came thru I still had a leak.
Shannon came by and took a look and sent out a different
2 man crew and they found the problem and showed
me pictures. It has since rained and my leak is gone.
Thanks to Shannon's fast response and professional
manner I am a happy customer.
I highly recommend them..
Craig
-
September 18, 2024
Rocky’s Roofing has always done quality repair work for us. Recently they replaced our roof and it looks great. Highly recommended!
Lisa Puffer
-
November 30, 2023
Wow! We are thrilled with the communication, workmanship and final outcome of our new roof. We were recommended to call Rocky’s by dear friends. I’m so thankful I didn’t have to rely on google, but I’m here as your neighbor.
Shannon came over and walked me through the process and was very thorough. His office staff communicated with me and was patient as I decided on a color. A roof is a long term commitment! Once construction started they pushed right through to the finish. They had some rain delays but other than that, it was 2 weeks and what a transformation! I highly recommend them if you need a re-roof.
Michael Cole
-
July 28, 2022
After Rocky’s Roofing repaired leaks for me in 2017, complete with repairs from my barrel tiles and down to my attic, I knew I could depend on them for any roof repairs i would need in the future. After meeting Shannon, the owner face to face I knew they were dependable, reasonable, and professional. My instincts were right. They repaired all the tiles and damaged wood in attic and even took pictures of the repairs for me.
Now 4.5 years later Rocky’s came to my rescue again, and urgently when I had received a notice that my insurance will be cancelled with a 3 week notice if some cracked tiles were not repaired. We were under the gun and called Rocky’s.
They were out here to the house in 2 days with the correct tiles, camera and all to fix and take pics of the repairs that I needed to show my insurance company. From the time we received the notice to the complete repair it was 5 days. Amazing. The area of that roof looked brand new again. The price was so reasonable and the guys that came out were professional and helpful in providing the proof I needed.
From the first call to the final repairs, Rocky’s did an amazing job and we’re always accessible for questions over the phone. They saved me twice and I know I can always depend on them. Thanks Shannon and the whole crew at Rocky’s Roofing.
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113 NW 3rd Ave, Dania Beach, FL 33004, USA
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Great company!! Professionalism from start to finish and we are very pleased with the outcome. Rocky's roofers were here and worked hard each and everyday and put out quality work. However, shortly after the install was complete, we began to notice what appeared to be a white ashy appearance in our roof tiles. We had weird white streaks and spots popping up all over the tile. We reached out to the manufacturer of our tiles immediately and after speaking with their rep, I felt a tad bit discouraged that anything would be done about it. Imagine paying for a brand new roof and then being told, "it's normal for your roof to look that way! It may disappear in about 6 months!" Who pays for a new roof and then waits 6 months for it to look new? Furthermore, there were new and very similar colored roofs being installed all around us and not one looked as bad as ours looked! I immediately contacted Rocky's (which is what I should've done to begin with because they have always been great!) and was referred to Shannon. Shannon made me feel SO MUCH BETTER! He came out to our home with the vendor and assessed the situation personally. He never made me feel like it was our fault for choosing the tile we chose. He agreed with me that the roof color was not up to par and assured me that we didn't need to worry and that we would be completely happy with the outcome. Shannon worked directly with the manufacturer to make sure the problem was resolved and within a few months, our roof looked the way we thought it should! Absolutely BEAUTIFUL! And now neighbors are issuing compliments from all over the neighborhood. I was completely embarrassed about the new roof appearance at first and now I'm very pleased. Shannon is amazing, responsive, professional and patient. I will insert photos from the complete beginning, the new roof discoloration and the finished product! Thank you Shannon and Rocky's for helping resolve everything! I would absolutely recommend Rocky's!
Recommended by a friend, I had Rocky's repair a leak over my front porch. Shannon came by and gave me a quote that I thought was pricey but I needed the fix. I probably could have found a company that was cheaper but I had a good recommendation from my friend and that means a lot. Quote from a millionaire I used to do business with. "The cheapest way is not always the best way" He sent out a 2 man crew to do the repair. They were only here 2 hours and showed me pictures of what they did. OK they work fast. When the first rain came thru I still had a leak. Shannon came by and took a look and sent out a different 2 man crew and they found the problem and showed me pictures. It has since rained and my leak is gone. Thanks to Shannon's fast response and professional manner I am a happy customer. I highly recommend them..
Rocky’s Roofing has always done quality repair work for us. Recently they replaced our roof and it looks great. Highly recommended!
Wow! We are thrilled with the communication, workmanship and final outcome of our new roof. We were recommended to call Rocky’s by dear friends. I’m so thankful I didn’t have to rely on google, but I’m here as your neighbor. Shannon came over and walked me through the process and was very thorough. His office staff communicated with me and was patient as I decided on a color. A roof is a long term commitment! Once construction started they pushed right through to the finish. They had some rain delays but other than that, it was 2 weeks and what a transformation! I highly recommend them if you need a re-roof.
After Rocky’s Roofing repaired leaks for me in 2017, complete with repairs from my barrel tiles and down to my attic, I knew I could depend on them for any roof repairs i would need in the future. After meeting Shannon, the owner face to face I knew they were dependable, reasonable, and professional. My instincts were right. They repaired all the tiles and damaged wood in attic and even took pictures of the repairs for me. Now 4.5 years later Rocky’s came to my rescue again, and urgently when I had received a notice that my insurance will be cancelled with a 3 week notice if some cracked tiles were not repaired. We were under the gun and called Rocky’s. They were out here to the house in 2 days with the correct tiles, camera and all to fix and take pics of the repairs that I needed to show my insurance company. From the time we received the notice to the complete repair it was 5 days. Amazing. The area of that roof looked brand new again. The price was so reasonable and the guys that came out were professional and helpful in providing the proof I needed. From the first call to the final repairs, Rocky’s did an amazing job and we’re always accessible for questions over the phone. They saved me twice and I know I can always depend on them. Thanks Shannon and the whole crew at Rocky’s Roofing.