Disappointing Experience / Customer Service Non-Existent
This was the first time working with S. Florida Doors and Windows and will definitely be our last. The degree of customer service or rather lack of, left little else to consider. When you are in the market for a product whether for a commercial or residential job, you also have an expectation that a business representative treats you at a minimum, with dignity and respect.
Mr. Bernstein was neither available during critical times of the manufacturing process, not available to answer even basic questions about delivery timelines and not surprisingly when our order was processed incorrectly, unavailable, unprofessional and dismissive. His comments were borderline misogynistic and quite frankly, frightening. He earned every word of this review.
Andrea Kappes
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June 25, 2024
Wonderful company! Very high quality windows and the installation crew was great. Very professional and efficient. Highly recommend!
Bich-Ha Henriette Rieffel
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June 13, 2020
I interviewed 10 contractors for the job after quite a few previous failing contractors (it means that I could not trust their referrals). I googled this company and launched interviews. I went to all showrooms but the showroom for this company was most memorable and the products better built.
It was the best decision that I made all the time I built in Miami. They delivered at a higher quality than my expectation. Most importantly, the price was fair. The staff was competent ( And they cleaned after themselves).
I liked the experience even more when the owner came after the job was finished to inspect and tried to fix to perfection. He is also a builder so you can trust that he is spot on at the inspection. What else can you ask for...
Connie Server
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September 18, 2019
South Florida Doors and Windows were simply amazing to work with. The process of getting the permit done to having the windows installed was effortless and done with no trouble on my part. The price I was offered was fair compared to other companies. As the product was delivered to me, they came just as I expected. My doors and windows are such high quality and I love how good they look with my home.
I know at times installations can be very messy and be done poorly but that is not the case with this. When it was time to install in my house, the installers arrived at the promised time and started to install my doors and windows. Everyone was very polite and the job was done in a timely manner. Rodrigo especially was very polite, respectful, and helpful towards me the whole time. I would recommend South Florida Doors and Windows to anyone interested in getting impact doors and windows. Now my home can be protected from storms while still keeping its aesthetic.
Ricardo Rojas
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September 13, 2017
I am so glad I hired South Florida Doors and Windows to replace all the windows and doors in my house. They did an outstanding job. All windows and doors were delivered on time and installed faster than what I thought they would be. The process was done in a very professional way and all windows and doors look really nice and neat. They took care of all the details and they protected all my furniture close to the openings they worked on. I am very pleased with the job done. Thank you.
Our Address
2840 Stirling Rd suite c, Hollywood, FL 33020, USA
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Disappointing Experience / Customer Service Non-Existent This was the first time working with S. Florida Doors and Windows and will definitely be our last. The degree of customer service or rather lack of, left little else to consider. When you are in the market for a product whether for a commercial or residential job, you also have an expectation that a business representative treats you at a minimum, with dignity and respect. Mr. Bernstein was neither available during critical times of the manufacturing process, not available to answer even basic questions about delivery timelines and not surprisingly when our order was processed incorrectly, unavailable, unprofessional and dismissive. His comments were borderline misogynistic and quite frankly, frightening. He earned every word of this review.
Wonderful company! Very high quality windows and the installation crew was great. Very professional and efficient. Highly recommend!
I interviewed 10 contractors for the job after quite a few previous failing contractors (it means that I could not trust their referrals). I googled this company and launched interviews. I went to all showrooms but the showroom for this company was most memorable and the products better built. It was the best decision that I made all the time I built in Miami. They delivered at a higher quality than my expectation. Most importantly, the price was fair. The staff was competent ( And they cleaned after themselves). I liked the experience even more when the owner came after the job was finished to inspect and tried to fix to perfection. He is also a builder so you can trust that he is spot on at the inspection. What else can you ask for...
South Florida Doors and Windows were simply amazing to work with. The process of getting the permit done to having the windows installed was effortless and done with no trouble on my part. The price I was offered was fair compared to other companies. As the product was delivered to me, they came just as I expected. My doors and windows are such high quality and I love how good they look with my home. I know at times installations can be very messy and be done poorly but that is not the case with this. When it was time to install in my house, the installers arrived at the promised time and started to install my doors and windows. Everyone was very polite and the job was done in a timely manner. Rodrigo especially was very polite, respectful, and helpful towards me the whole time. I would recommend South Florida Doors and Windows to anyone interested in getting impact doors and windows. Now my home can be protected from storms while still keeping its aesthetic.
I am so glad I hired South Florida Doors and Windows to replace all the windows and doors in my house. They did an outstanding job. All windows and doors were delivered on time and installed faster than what I thought they would be. The process was done in a very professional way and all windows and doors look really nice and neat. They took care of all the details and they protected all my furniture close to the openings they worked on. I am very pleased with the job done. Thank you.